*Residence must be empty of rubbish;if vacating a furnished place please advise (any important items left in the property should be taken out and kept away for the time of cleaning, as we are not responsible for lost items)
* We take no responsibility for pre existing damage – if something is loose or falling apart and we touch it and it breaks further – we don’t take responsibility for it.
* Please ensure you let us know about any existing damage at the property before cleaning. We do not take responsibility for breakables.
* We will return to fix any issues that are reported within 72h after the cleaning has been done, after this time additional fees may apply
* If the property is not ready when the cleaning team arrives at the scheduled time, extra charge applies for waiting time – $20/h per person.